Operational Support Representative MM052214 in Springfield, Massachusetts

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 Functional Support Agent MM052214.
Springfield, MA.
YEAR Contract.
~ ~ Qualifications:.
Performs a range of responsibilities calling for certain work skills. Normally contends the very least 2+ years of associated experience. Follows basic instructions or procedures. Job has limited range and authority to choose that surpass developed guidelines and expectations. For technological jobs, structured evaluation and interpretations are needed. Decisions could influence reliability of data, usage of tools, and/or high quality of result which eventually influence expense / income. Able to use expertise to handle many problems individually yet looks for assistance in strongly complicated situations. High level of focus to detail; MS Workplace efficiency - Word, Excel, Energy Factor, and Outlook; Outstanding customer care capabilities and strong created and spoken interpersonal skills.
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Duties:.
Access level operational and administrative part. Runs according to certain procedures and under close supervision. Develops a basic understanding of the product(s) and/or solution(s) and connects with internal and external clients to supply support. Receives, sorts and distributes, inbound and outbound mail. Performs declaring and documents upkeep. May carry out fundamental research. Complies with developed procedures. May order and maintain materials and products. May prepare, comprehensive, print and/or mail device produced records. Retrieves and sends fax, and duplicates. Carries out data entrance and conventional processing features. Reviews processed documents/files for accuracy and efficiency. May make regular modifications to refined documents/files based on study and/or developed tips. May interact with clients to: Acquire additional info Study Problems Determine Requests.


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